Thursday, December 31, 2015
Latest health insurance company game
Yesterday, I phoned the rehab center at our local hospital, where my other DS and I currently receive services, to schedule some PT sessions for unstable knee DS. Long story short, the receptionist advised me that as of Jan 1 2016, although the hospital in an in network provider, as are the therapists, the third party entity that processes OT/PT claims is changing to a new one, and this new company (B) is not in network with my insurance. HUH?
Absolutely zero communication on this. I e-mailed my liaison at our major US health ins. company; I await a reply. I PM'd my union president, who also was unaware, and has forwarded this on to our union lawyer. @@ More games.
THREE of us have appointments on Tues, which could translate into higher out of pocket costs for us. Sigh . . ins. is so frustrating.