Sunday, September 21, 2014
Checking the receipts and following up on errors
I recently had TWO errors from 2 different stores, that I discovered after the fact, once home and tallying my slips. Grr.
First: Aldi's where I was charged $6.99 for a backpack when in reality I bought a lunch box. The issue wasn't the store's fault, exactly, somehow in the factory a "backpack" price tag with UPC was attached to this lunch bag. I lost the receipt (bought in Summer) but I had bought 3 total lunch boxes, so I had 2 with the correct UPC price tag, and one that is wrong. I asked for the manager today. I explained what happened and stated that I DO want the item, it's just that I was overcharged. No problem, even without my receipt. They refunded the $6.99 plus tax and now the bag is a freebie, per CT consumer law. Nice.
Second: Dollar Tree where I was charged for 6 cartons of eggs yesterday, when I only bought 4. Again, I asked for the Manager, I explained that I was overcharged. No issue-did I want the $2 back or the eggs that I didn't receive. I chose just to grab the eggs.
A reminder to pay careful attention at the register and to read slips immediately. I was rushed.
Luckily, this worked out well for me.