Sunday, December 29, 2013
Decisions, decisions . . .
Here's my post from when I bought this recliner in April:
According to the woman who answered the phone at this other store, yes, they can do this, but will charge a 3 hour service call @ $109/hour PLUS the cost of a new mechanism to fit the left hand side. She is unsure of the cost of the mechanism, went to confirm it, the person she needs to check with is on break, so the woman will be calling me back later today. Fine.
While we were going back and forth, I explored several options:
1-can I order this same recliner in a left handled version? (No, was discontinued in May)
2-can I order a comparable recliner in a left handled version, in the same fabric? (No, fabric was discontinued in April)
I am getting no where quickly here. One "positive" is that my HSA would/could fund the cost to convert my chair or to buy a replacement. Sigh. I hate the thought of putting $400 if not more into a chair, that cost me $480 before shipping and tax-I may as well get a new one! Additionally, I am not really a fan of bulky recliners anyway, and envision that they would reside in the cellar rec room of my next forever home.
UPDATE: I first spoke with the woman from the other La Z Boy store @ 1:45, we spoke for about 5-10 minutes. She was to call me back in 15 minutes when the other person returned. Ok, so that would have been about 2:15 p.m. Fast forward, it's now 5:33 p.m. so I am guessing this is a done deal, I've been forgotten about . . frankly, I am ready to just deal with not reclining when I am alone for the first week or so. Don't you just love customer service? Sigh. Guess they won't be getting my hard earned dollars. Another thought is to call corporate, there is a number for service there, maybe I'll get somewhere with them. I'm ready, however, to just bag the idea.
Depending upon DD's work schedule, it may not be that often. She either leaves for work @ 10:45 or @ 2:45 (and that is when the twins get home from school). Surgery is scheduled for a Wed, DD will take that day off as I can't be alone for the first 24 hours. We'll work this out.